Unexpected veterinary costs can be worrying, even when you have pet insurance. If you’re struggling to afford an insurance excess payment or other qualifying claim-related costs, The Pet Protection Fund may be able to help.
We’re here to make a positive difference for pets and the people who love them, helping reduce financial barriers to essential veterinary care.
Our pets are part of the family, and their health and happiness mean everything to us. But when illness or injury strikes, the financial pressure of veterinary treatment can quickly become overwhelming.
Even with pet insurance, excess payments and additional claim costs can create unexpected difficulties. The Pet Protection Fund aims to support eligible owners experiencing financial hardship, helping them access the care their pets need.
We understand that asking for help isn’t always easy. Our aim is to make the process as straightforward and approachable as possible.
Our support is intended for pet owners facing financial difficulties with the costs
associated with making a claim on an existing pet insurance policy.
If you believe you may qualify for assistance, please complete the application form below with details about your circumstances, your pet and the insurance claim you need help with.
The information you provide will help us understand your situation and consider whether support may be available.
Can’t find the answer you’re looking for? If you have any questions about pet insurance, financial support or applying for assistance, our team is here to help. Get in touch and we’ll be happy to point you in the right direction.
The Pet Protection Fund aims to help eligible pet owners who are struggling to afford the excess on their existing pet insurance policy. Financial assistance is subject to eligibility, individual circumstances and available funding.
A pet insurance excess is the amount you’re responsible for paying towards a veterinary claim before your insurer contributes. The amount varies depending on your policy and may apply to each condition, claim or policy year.
If you’re experiencing financial hardship and have an existing pet insurance policy, you may be eligible for assistance with your insurance excess or qualifying claim costs. The Pet Protection Fund aims to make veterinary treatment more accessible for owners facing financial difficulties.
The Pet Protection Fund currently focuses on supporting owners with existing pet insurance policies. If your pet isn’t insured, organisations such as the PDSA and Blue Cross may be able to provide information about alternative veterinary assistance, subject to their eligibility requirements.
Our initial focus is on dogs, cats, rabbits, guinea pigs and hamsters. Whether support is available will depend on your circumstances, your pet’s insurance policy and the fund’s eligibility requirements.
The Pet Protection Fund aims to assist with eligible insurance excess payments and potentially other qualifying claim-related costs. Not all veterinary expenses or insurance exclusions will qualify, and any assistance will depend on the fund’s criteria and available resources.
You can start by completing our online support application form. We’ll ask for information about your pet, your insurance policy and the financial assistance you’re seeking. Applications will be considered against the fund’s eligibility requirements, and support cannot be guaranteed.
Unexpected veterinary costs can be worrying, even when you have pet insurance. If you’re struggling to afford an insurance excess payment or other qualifying claim-related costs, The Pet Protection Fund may be able to help.
We’re here to make a positive difference for pets and the people who love them, helping reduce financial barriers to essential veterinary care.
